{"id":14707,"date":"2021-02-28T01:49:12","date_gmt":"2021-02-27T20:19:12","guid":{"rendered":"https:\/\/questionpapershub.com\/free-job-alert\/?p=14707"},"modified":"2021-03-01T14:20:27","modified_gmt":"2021-03-01T08:50:27","slug":"basware-recruitment-hiring-support-consultant","status":"publish","type":"post","link":"https:\/\/questionpapershub.com\/free-job-alert\/basware-recruitment-hiring-support-consultant\/","title":{"rendered":"Basware recruitment 2021: Hiring for Support Consultant position: B.E\/ B.Tech \/ BCA"},"content":{"rendered":"\n\n\n\n\n<p><strong>Basware<\/strong> <strong>Recruitment 2021 &#8211;<\/strong> Basware Recruitment has announced a vacancy for a Support Consultant Position on its official career page. Eligible candidates with the desired qualifications can apply for the above post. Basware Recruitment 2021 application forms are out. Check out all the application form links, desired qualifications, salary, and other details in this job post below.<\/p>\n\n\n\n<p class=\"has-text-align-center has-text-color\" style=\"color:#5300a1;font-size:30px\"><strong>JOIN FOR DAILY JOB UPDATES<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong><span class=\"has-inline-color has-luminous-vivid-orange-color\">BE\/BTech, ME\/MTech, BCA\/MCA<\/span> Job Updates<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><a href=\"https:\/\/t.me\/qphjobalerts\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>JOIN HERE<\/strong><\/a> <strong>(Telegram Group)<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong><span style=\"color:#025a3a\" class=\"has-inline-color\">Telegram Job Group<\/span><\/strong> <strong>(B.Com, Commerce)<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong><a href=\"https:\/\/t.me\/qphcommercejobs\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">JOIN HERE<\/a><\/strong> <strong>(Telegram Group)<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong><span style=\"color:#b3002d\" class=\"has-inline-color\">Connect Us On LinkedIn<\/span><\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong><a href=\"https:\/\/www.linkedin.com\/in\/questionpapershub\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">JOIN HERE<\/a><\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background has-vivid-red-background-color has-vivid-red-color is-style-default\"\/>\n\n\n\n<h2 class=\"has-text-align-center has-vivid-red-color has-text-color wp-block-heading\"><strong><strong>Basware<\/strong><\/strong> Recruitment 2021<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background has-vivid-red-background-color has-vivid-red-color is-style-default\"\/>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Notification:<\/strong><\/td><td><strong><strong>Basware<\/strong><\/strong> <strong>Recruitment 2021<\/strong><\/td><\/tr><tr><td><strong>Post:<\/strong><\/td><td>Support Consultant<\/td><\/tr><tr><td><strong>Experience:<\/strong><\/td><td>2-6 years<\/td><\/tr><tr><td><strong>Job Type:<\/strong><\/td><td>Full Time<\/td><\/tr><tr><td><strong>Salary:<\/strong><\/td><td>Not Disclosed (\u20b9 4.8 LPA &#8211; Glassdoor)<\/td><\/tr><tr><td><strong>Location:<\/strong><\/td><td>Chandigarh<\/td><\/tr><tr><td><strong>Application:<\/strong><\/td><td>Online<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n<div class=\"crp_related  crp_related_shortcode    crp-text-only\"><p style=\"font-size:18px\"><strong>Similar Jobs:<\/strong><\/p><ul><li><a href=\"https:\/\/questionpapershub.com\/free-job-alert\/trelix-off-campus-drive-2024-hiring-as-software-engineers\/\"    target=\"_blank\"  class=\"crp_link post-53828\"><span class=\"crp_title\">Trelix Off Campus Drive 2024 Hiring as Software Engineers<\/span><\/a><\/li><li><a href=\"https:\/\/questionpapershub.com\/free-job-alert\/angular-minds-off-campus-drive-2024-2024-hiring-freshers-as-software-engineer\/\"    target=\"_blank\"  class=\"crp_link post-53821\"><span class=\"crp_title\">Angular Minds Off Campus Drive 2024 Hiring Freshers as&hellip;<\/span><\/a><\/li><li><a href=\"https:\/\/questionpapershub.com\/free-job-alert\/kpmg-off-campus-drive-2024-hiring-freshers-for-analyst-post-mumbai\/\"    target=\"_blank\"  class=\"crp_link post-53714\"><span class=\"crp_title\">KPMG Off Campus Drive 2024 Hiring Freshers For Analyst Post | Mumbai<\/span><\/a><\/li><li><a href=\"https:\/\/questionpapershub.com\/free-job-alert\/columbia-off-campus-drive-2024-hiring-fresher-for-trainee-software-engineer\/\"    target=\"_blank\"  class=\"crp_link post-53729\"><span class=\"crp_title\">Columbia Off Campus Drive 2024 Hiring Fresher for Trainee&hellip;<\/span><\/a><\/li><\/ul><div class=\"crp_clear\"><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"has-vivid-red-color has-text-color wp-block-heading\">ABOUT <strong><strong>Basware<\/strong><\/strong><\/h2>\n\n\n\n<p>Basware is the global leader in providing networked purchase-to-pay solutions and innovative financing services. Basware\u2019s commerce and financing network connects businesses in over 100 countries and territories around the globe. As the largest open business network in the world, Basware provides scale and reach for organizations of all sizes, enabling them to grow their business and unlock value across their operations by simplifying and streamlining financial processes. Small and large companies around the world achieve significant cost savings, more flexible payment terms, greater efficiencies and closer relationships with their suppliers.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f4f4f4\"><strong>Read |<\/strong> <a href=\"https:\/\/questionpapershub.com\/best-books-for-gate-ece-2021\/\" target=\"_blank\" rel=\"noreferrer noopener\">Best books for GATE ECE 2022: GATE Books for ECE Preparation (Recommended by Toppers!)<\/a><\/p>\n\n\n\n\n\n\n\n<h2 class=\"has-vivid-red-color has-text-color wp-block-heading\">ROLE DESCRIPTION<\/h2>\n\n\n\n<p>The Support Consultant has responsibility for the day to day assistance of our clients in the use of our SaaS software solutions.<\/p>\n\n\n\n<p>Under the direction of the Support Manager, the Technology Specialist will work both alone and with assigned team members to provide support and issue resolution for clients in a timely and professional manner. The primary focus will be on troubleshooting issues, data analysis, and advanced client education on software functions.<\/p>\n\n\n\n<p>This is NOT a helpdesk role, but a role that will require advanced system and process knowledge, and a consultative response to customers.<\/p>\n\n\n\n<h2 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>SPECIFIC JOB DUTIES<\/strong><\/h2>\n\n\n\n<p>Case Management<br>\u2022 Provide timely and regular communication to customers on open cases, not letting cases remain in progress without an update for more than 2 days at a time<br>\u2022 Become an expert in all product modules, starting with purchasing, then moving to invoicing, reporting and other modules per performance plan<br>\u2022 Own all cases that have been assigned up through resolution, or to approved escalation.<br>\u2022 Proactively engage clients to gather all information needed to resolve the case, or to gather requirements needed for Enhancements or Task Assignments<br>\u2022 Review and track all cases and Product Management, Production SaaS, and R&amp;D tickets for updates, questions, correct type assignment, SLA delivery, etc.<br>\u2022 Proactively communicate updates with clients regarding all open cases, such as updates from Product Management, or notification when a fix is available and has passed internal testing<br>\u2022 Analyze reported defects to confirm intended versus actual functionality, and with Tier 3, Product Management and R&amp;D to understand intended design and function<br>\u2022 Analyze confirmed defects to determine breadth of issue (does this occur in multiple product areas, impact multiple customers), whether functionality previously worked (and if so, when it last did so), and impact to both reporting and other customers (to properly set priority)<br>\u2022 Take lead on testing all defect fixes for owned cases<br>\u2022 Take lead starting the requirement gathering process for cases that will involve change management<br>\u2022 Contribute to the client facing online Knowledge Base on a regular basis, and update out of date solutions to provide clients with a valuable self-service platform to use before engaging Customer Care resources<\/p>\n\n\n\n\n\n<p class=\"has-background\" style=\"background-color:#f4f4f4\"><strong><strong>Read |<\/strong><\/strong> <a href=\"https:\/\/questionpapershub.com\/best-books-for-gate-mechanical-engineering\/\" target=\"_blank\" rel=\"noreferrer noopener\">Best Books for GATE Mechanical Engineering 2022 (Suggested By Toppers!)<\/a><\/p>\n\n\n\n\n\n<h2 class=\"has-vivid-red-color has-text-color wp-block-heading\">Skills &amp; Requirements<\/h2>\n\n\n\n<p>Exceptional verbal and written communication skills are required. Able to provide support via email and telephone.<br>\u2022 Able to handle stress with ease and not get flustered or easily frustrated<br>\u2022 Results and goal-oriented, with a strong work ethic<br>\u2022 Energetic, assertive, customer-centric personality<br>\u2022 Team player with the ability to form strong working relationships with clients and team members<br>\u2022 Puzzle solver; likes to tinker and troubleshoot issues. Analytical and consultative focus.<br>\u2022 Ability to handle multiple issues at once, and prioritize that work<br>\u2022 Has a strong desire to learn new technology (and may have a strong technical background \u2013 such as SQL, web servers, enterprise application support, networking, web programming, ColdFusion, Java and HTML or other technologies)<\/p>\n\n\n\n<h2 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>EDUCATION AND OTHER REQUIREMENTS<\/strong><\/h2>\n\n\n\n<p>\u2022 2-6 years\u2019 experience required.<br>\u2022 Bachelor\u2019s degree required<br>\u2022 Degree in IT, business or computer science preferred<br>\u2022 Customer Support experience preferred. Supporting North American customers a plus.<br>\u2022 Cloud software experience preferred<\/p>\n\n\n\n<h2 class=\"has-vivid-red-color has-text-color wp-block-heading\">SELECTION PROCESS<\/h2>\n\n\n\n<p>Selection process for Basware Recruitment 2021 is:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>CV Shortlisting<\/li><li>Interview<\/li><\/ul>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f4f4f4\"><strong>GATE 2022 |<\/strong> Preparing for GATE 2022? Download Free Made Easy GATE Notes, <a href=\"https:\/\/questionpapershub.com\/free-gate-notes\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n\n\n<h2 class=\"has-vivid-red-color has-text-color wp-block-heading\">HOW TO APPLY<\/h2>\n\n\n\n<p>Interested candidates must follow the following procedure to apply for Basware Recruitment 2021:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Click on the &#8220;Apply Now&#8221; button below. (You will be re-directed to Basware Official page)<\/li><li>Click on &#8220;Apply Now&#8221;.<\/li><li>Register, if not registered.<\/li><li>After registration, login and fill in the application form with all necessary details.<\/li><li>Submit all the relevant documents, if asked.<\/li><li>Verify the entered details are correct or not.<\/li><li>After verification, submit the application form.<\/li><\/ul>\n\n\n\n<h2 class=\"has-vivid-red-color has-text-color wp-block-heading\">LAST DATE TO APPLY<\/h2>\n\n\n\n<p>Apply before the link expires for Basware Recruitment 2021.<\/p>\n\n\n\n\n\n\n\n<p style=\"font-size:20px\"><strong><span class=\"has-inline-color has-vivid-red-color\">Apply Online:<\/span><\/strong> <a href=\"https:\/\/emp.jobylon.com\/applications\/jobs\/75618\/create\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Click Here<\/a><\/p>\n\n\n\n<p style=\"font-size:20px\"><strong><span class=\"has-inline-color has-vivid-red-color\">Official Website:<\/span><\/strong> <a href=\"https:\/\/www.basware.com\/en-en\/home\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Click Here<\/a> <\/p>\n\n\n\n<figure class=\"wp-block-table is-style-regular\" style=\"margin-top:0px\"><table class=\"has-subtle-pale-pink-background-color has-background\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong><span style=\"color:#940000\" class=\"has-inline-color\">Telegram Job Group<\/span><\/strong> <strong>(Govt, MNC, Engg, BSc, BCA)<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong><a rel=\"noreferrer noopener\" href=\"https:\/\/t.me\/qphjobalerts\" target=\"_blank\">JOIN HERE<\/a><\/strong> <strong>(Telegram Group)<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong><span style=\"color:#025a3a\" class=\"has-inline-color\">Telegram Job Group<\/span><\/strong> <strong>(B.Com, Commerce)<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong><a href=\"https:\/\/t.me\/qphcommercejobs\" target=\"_blank\" rel=\"noreferrer noopener\">JOIN HERE<\/a><\/strong> <strong>(Telegram Group)<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong><span style=\"color:#b3002d\" class=\"has-inline-color\">Follow Us On LinkedIn<\/span><\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong><a href=\"https:\/\/www.linkedin.com\/in\/questionpapershub\/\" target=\"_blank\" rel=\"noreferrer noopener\">JOIN HERE<\/a><\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n\n\n<p><strong>Recommended:<\/strong> <a href=\"https:\/\/questionpapershub.com\/10-startup-business-ideas-you-can-start-in-college\/\" target=\"_blank\" rel=\"noreferrer noopener\">Career Guidance &amp; Tech Blogs, Click Here<\/a><\/p>\n\n\n\n<p><strong>Join our Telegram Group for such Daily Job Updates:<\/strong> <a href=\"https:\/\/t.me\/qphjobalerts\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Click Here<\/a><\/p>\n\n\n\n<p><strong>Follow us on Instagram:<\/strong> <a href=\"https:\/\/www.instagram.com\/qphjobalerts\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Click Here<\/a><\/p>\n\n\n\n<p><strong><strong>Follow us on Facebook:<\/strong> <\/strong><a href=\"https:\/\/www.instagram.com\/qphjobalerts\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Click Here<\/a><\/p>\n\n\n\n<p><strong>Follow us on LinkedIn:<\/strong> <a href=\"https:\/\/www.linkedin.com\/company\/questionpapershub\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Click Here<\/a><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Basware Recruitment 2021 &#8211; Basware Recruitment has announced a vacancy for a Support Trainee Position on its official career page. Eligible candidates with the desired qualifications can apply for the above post. Basware Recruitment 2021 application forms are out. Check out all the application form links, desired qualifications, salary, and other details in this job post below.<\/p>\n","protected":false},"author":25,"featured_media":14708,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25075,25078,25079,25144,289,11249,11260,25,26,11257,11250,7,25221,25220,62,25288,33],"tags":[25361,25363,25360,24183],"class_list":{"0":"post-14707","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-2019-batch","8":"category-2020-batch","9":"category-2021-batch","10":"category-bca","11":"category-be-btech","12":"category-computer-engineering-jobs","13":"category-electronics-jobs","14":"category-engineering-jobs","15":"category-freshers","16":"category-haryana","17":"category-it-jobs","18":"category-job-alerts","19":"category-mca","20":"category-me-mtech","21":"category-mnc-jobs","22":"category-punjab","23":"category-software-jobs","24":"tag-basware","25":"tag-basware-jobs","26":"tag-basware-recruitment-2021","27":"tag-chandigarh"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Basware recruitment 2021: Hiring for Support Consultant position: B.E\/ B.Tech \/ BCA<\/title>\n<meta name=\"description\" content=\"Basware Recruitment 2021 - Basware Recruitment has announced a vacancy for a Support Consultant Position on its official career page. 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