{"id":20695,"date":"2021-07-18T23:52:32","date_gmt":"2021-07-18T18:22:32","guid":{"rendered":"https:\/\/questionpapershub.com\/free-job-alert\/?p=20695"},"modified":"2021-07-19T22:09:17","modified_gmt":"2021-07-19T16:39:17","slug":"opentext-recruitment-2021-captiva-technical-support","status":"publish","type":"post","link":"https:\/\/questionpapershub.com\/free-job-alert\/opentext-recruitment-2021-captiva-technical-support\/","title":{"rendered":"Opentext Recruitment 2021 | Captiva Technical Support | B.E\/ B.Tech\/ M.Tech\/ MCA\/ BCA"},"content":{"rendered":"\n\n\n\n\n<h2 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>Opentext Recruitment 2021<\/strong><\/h2>\n\n\n\n<p><strong>Opentext Recruitment 2021<\/strong> &#8211; Opentext Careers has announced a vacancy for the Captiva Technical Support Position on its official career page. Eligible candidates with the desired qualifications can apply for the above post. Opentext Off-Campus Drive 2021 application forms are out. Check out all the application form links, desired qualifications, salary, and other details in this job post below.<\/p>\n\n\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background has-vivid-red-background-color has-vivid-red-color is-style-wide\"\/>\n\n\n\n<h2 class=\"has-text-align-center has-vivid-red-color has-text-color wp-block-heading\"><strong><strong>Opentext<\/strong> Recruitment 2021: Overview<\/strong><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-background has-vivid-red-background-color has-vivid-red-color is-style-wide\"\/>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Notification:<\/strong><\/td><td><strong>Opentext Recruitment 2021<\/strong><\/td><\/tr><tr><td><strong>Post:<\/strong><\/td><td>Captiva Technical Support<\/td><\/tr><tr><td><strong>Experience:<\/strong><\/td><td>Freshers<\/td><\/tr><tr><td><strong>Job Type:<\/strong><\/td><td>Full Time<\/td><\/tr><tr><td><strong>Salary:<\/strong><\/td><td>Not Disclosed (\u20b94L \/yr.)<\/td><\/tr><tr><td><strong>Location:<\/strong><\/td><td>Bangalore<\/td><\/tr><tr><td><strong>Application:<\/strong><\/td><td>Online<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n<div class=\"crp_related  crp_related_shortcode    crp-text-only\"><p style=\"font-size:18px\"><strong>Similar Jobs:<\/strong><\/p><ul><li><a href=\"https:\/\/questionpapershub.com\/free-job-alert\/tech-mahindra-off-campus-recruitment-drive-2024-hiring-freshers-for-2024-2023-batch\/\"    target=\"_blank\"  class=\"crp_link post-53982\"><span class=\"crp_title\">Tech Mahindra Off Campus Recruitment Drive 2024 Hiring&hellip;<\/span><\/a><\/li><li><a href=\"https:\/\/questionpapershub.com\/free-job-alert\/astrazeneca-off-campus-recruitment-drive-2024-hiring-freshers-for-associate-engineer-apply-link\/\"    target=\"_blank\"  class=\"crp_link post-53979\"><span class=\"crp_title\">AstraZeneca Off Campus Recruitment Drive 2024 Hiring&hellip;<\/span><\/a><\/li><li><a href=\"https:\/\/questionpapershub.com\/free-job-alert\/zeta-off-campus-recruitment-drive-2024-hiring-software-development-engineer-apply-now\/\"    target=\"_blank\"  class=\"crp_link post-53976\"><span class=\"crp_title\">Zeta Off Campus Recruitment Drive 2024 Hiring Software&hellip;<\/span><\/a><\/li><li><a href=\"https:\/\/questionpapershub.com\/free-job-alert\/wipro-elite-off-campus-recruitment-drive-2024-hiring-apply-now\/\"    target=\"_blank\"  class=\"crp_link post-53973\"><span class=\"crp_title\">Wipro Elite Off Campus Recruitment Drive 2024 Hiring | Apply Now!<\/span><\/a><\/li><\/ul><div class=\"crp_clear\"><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<h3 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>About Opentext<\/strong><\/h3>\n\n\n\n<p>OpenText Corporation is a Canadian company that develops and sells enterprise information management software. OpenText, headquartered in Waterloo, Ontario, Canada, is Canada&#8217;s largest software company as of 2014 and was recognized as one of Canada&#8217;s top 100 employers in 2016 by Mediacorp Canada Inc<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f4f4f4\"><strong>Read |<\/strong> <a href=\"https:\/\/questionpapershub.com\/best-books-for-gate-ece-2021\/\" target=\"_blank\" rel=\"noreferrer noopener\">Best books for GATE ECE 2022: GATE Books for ECE Preparation (Recommended by Toppers!)<\/a><\/p>\n\n\n\n<h3 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>Job Description for OpentextJobs 2021<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Open Text\/GXS is seeking Technical Support Engineers (TSEs). TSEs can be of entry level (TSE-1). TSEs are responsible to independently diagnose and resolve complex enterprise customer needs involving unique systems, environments and related operational issues. <\/li><li>Support requests\/tickets from Enterprise Customers \/ Partners \/ OT employees will be received via Customer Support Representatives (CSRs) through OT MySupport portal \/ Voice initiated technical calls \/ Email .<\/li><li>TSEs work closely with cross functional teams (such as Engineering, Professional Services, Account Renewals &amp; Product Management) to resolve any\/all customer needs.<\/li><li>Acts as a remote customer advocate and analyst, understanding Customer issues \/ queries and providing relevant information \/ resolution aimed at meeting and exceeding Customer expectations. <\/li><li>Innovates \/ Identifies areas of improvement either in the process \/ tools-used \/ product, proactively taking it up with respective stake holders, to go up the value chain. <\/li><li>Constantly and continuously enhances knowledge on OT products, developing self and upskilling team members across the globe. <\/li><li>Where relevant, as Subject Matter Expert (SME), participate in documentation and product review too, prior to product release \/ general availability (GA)<\/li><\/ul>\n\n\n\n\n\n\n\n<h3 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>Role Description<\/strong><\/h3>\n\n\n\n<p>Interfaces directly with customers at all stages of the problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)<br>\u2022 Validates technical information, sets fair expectations, and disseminates information as needed<br>\u2022 Schedule, participate, and where relevant lead Customer facing calls (being well prepared knowing his\/her audience, their related needs and shares information accordingly)<br>\u2022 Demonstrates good judgment to actively assess situations, engage senior resources\/management (as and when needed) to resolve complex \/ escalated Customer issues<br>\u2022 Ability to work under pressure, multitasking and prioritizing, with a great sense of urgency, collaborating with relevant stakeholders, handling major incidents and\/or high severity situations<br>\u2022 Systematically gathers relevant information and analyzes a broad range of factors while investigating and resolving issues<br>\u2022 Maintains a &#8220;closed-loop&#8221; communication style that ensures proper and consistent documentation in service request case notes; ensuring all stakeholders are notified in a timely fashion, of an ongoing investigation and problem resolution status<br>\u2022 As a 24 x 7 x 365 organization, MUST BE willing to work in shifts<br>\u2022 Support business needs via taking up On-Call responsibilities during weekends and\/or public holidays (as and when the need arises)<br>\u2022 Mentors and\/or coaches less experienced TSEs<br>\u2022 Create knowledge base (where nonexistent) and refine existing knowledge base content to keep it up to date \/ relevant; may perform senior or expert level tasks for assigned products and skills; prepares white papers for other TSEs and\/or customers regarding technical solutions<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f4f4f4\"><strong><strong>Read |<\/strong><\/strong> <a href=\"https:\/\/questionpapershub.com\/best-books-for-gate-mechanical-engineering\/\" target=\"_blank\" rel=\"noreferrer noopener\">Best Books for GATE Mechanical Engineering 2022 (Suggested By Toppers!)<\/a><\/p>\n\n\n\n\n\n\n\n<h3 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>Must-Have Skills<\/strong><\/h3>\n\n\n\n<p>Possesses extensive knowledge in Captiva with strong OS knowhow (Windows) \/ (LINUX\/UNIX)<br>\u2022 Great Team Player<br>\u2022 Thrive &amp; excel in a high-pressure, time-sensitive enterprise environment<br>\u2022 Fantastic Customer-focused service skills (Empathy-based listening, written and verbal skills)<br>\u2022 Excellent Analytical &amp; Technical Troubleshooting skills<br>\u2022 Interpersonal skills<br>\u2022 Presentation skills<br>\u2022 Fair understanding of OpenText product portfolio and their value proposition to the customer<br>Education Qualification: Bachelor\u2019s \/ Master\u2019s Degree<br>Experience: Fresh Graduates to 1-2 years working experience<\/p>\n\n\n\n\n\n\n\n<h3 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>Accenture Eligibility Criteria<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>B.E.\/B.Tech\/M.Tech\/BCA\/MCA<\/li><\/ul>\n\n\n\n\n\n<h3 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>Opentext<\/strong> <strong>Recruitment 2021 Selection Process<\/strong><\/h3>\n\n\n\n<p>The selection process for Opentext Jobs 2021 is:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>CV Shortlisting\/Written Exam<\/li><li>Group Discussion<\/li><li>Technical Interview<\/li><li>HR Interview<\/li><\/ul>\n\n\n\n\n\n<h3 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>Steps to Apply for Opentext Recruitment 2021 Drive<\/strong><\/h3>\n\n\n\n<p>Interested candidates must follow the following procedure to apply for Opentext Off-Campus Drive 2021:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Click on the &#8220;Apply Now&#8221; button below. (You will be re-directed to Opentext Official page)<\/li><li>Click on &#8220;Apply Now&#8221;.<\/li><li>Register, if not registered.<\/li><li>After registration, login and fill in the application form with all necessary details.<\/li><li>Submit all the relevant documents, if asked.<\/li><li>Verify the entered details are correct or not.<\/li><li>After verification, submit the application form.<\/li><\/ul>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f4f4f4\"><strong>GATE 2022 |<\/strong> Preparing for GATE 2022? Download Free Made Easy GATE Notes, <a href=\"https:\/\/questionpapershub.com\/free-gate-notes\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<h3 class=\"has-vivid-red-color has-text-color wp-block-heading\"><strong>Last Date to Apply for Opentext Job<\/strong><\/h3>\n\n\n\n<p>Apply before the link expires for Opentext Jobs 2021.<\/p>\n\n\n\n\n\n\n\n<p style=\"font-size:22px\"><strong>Apply  Online:<\/strong> <a href=\"https:\/\/careers.opentext.com\/job\/Bangalore-Captiva-Technical-Support-Fresh-Graduates-to-1-2-years-working-exp-KA\/548117317\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/p>\n\n\n\n<p style=\"font-size:22px\"><strong>Official Website:<\/strong> <a href=\"https:\/\/www.opentext.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click Here<\/a><\/p>\n\n\n\n<p>We hope that the information provided above has helped you to apply for the Opentext Recruitment 2021 drive. Visit <a href=\"https:\/\/questionpapershub.com\/free-job-alert\/\" target=\"_blank\" rel=\"noreferrer noopener\">QPH &#8211; Freshers Job Updates<\/a> regularly for more Freshers Openings from all over India.<\/p>\n\n\n\n\n\n<h2 class=\"has-vivid-red-color has-text-color wp-block-heading\">Opentext Off Campus Drive 2021 \u2013 Frequently Asked Questions<\/h2>\n\n\n<div class=\"saswp-faq-block-section\"><\/div>\n\n\n\n\n<p><strong>Recommended:<\/strong> <a href=\"https:\/\/questionpapershub.com\/10-startup-business-ideas-you-can-start-in-college\/\" target=\"_blank\" rel=\"noreferrer noopener\">Career Guidance &amp; Tech Blogs, Click Here<\/a><\/p>\n\n\n\n<p><strong>Join our Telegram Group for such Daily Job Updates:<\/strong> <a href=\"https:\/\/t.me\/qphjobalerts\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Click Here<\/a><\/p>\n\n\n\n<p><strong>Follow us on Instagram:<\/strong> <a href=\"https:\/\/www.instagram.com\/qphjobalerts\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Click Here<\/a><\/p>\n\n\n\n<p><strong><strong>Follow us on Facebook:<\/strong> <\/strong><a href=\"https:\/\/www.instagram.com\/qphjobalerts\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Click Here<\/a><\/p>\n\n\n\n<p><strong>Follow us on LinkedIn:<\/strong> <a href=\"https:\/\/www.linkedin.com\/company\/questionpapershub\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Click Here<\/a><\/p>\n\n\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Opentext Recruitment 2021 &#8211; Opentext Careers has announced a vacancy for the Captiva Technical Support Position on its official career page. Eligible candidates with the desired qualifications can apply for the above post. Opentext Off-Campus Drive 2021 application forms are out. Check out all the application form links, desired qualifications, salary, and other details in this job post below.<\/p>\n","protected":false},"author":36,"featured_media":20704,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25076,25075,25078,25079,25144,289,11249,27,26,11250,7,186,25221,25220,62,33],"tags":[9,27683,27680,27681,27682,293],"class_list":{"0":"post-20695","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-2018-batch","8":"category-2019-batch","9":"category-2020-batch","10":"category-2021-batch","11":"category-bca","12":"category-be-btech","13":"category-computer-engineering-jobs","14":"category-fortune-500-companies-jobs","15":"category-freshers","16":"category-it-jobs","17":"category-job-alerts","18":"category-karnataka","19":"category-mca","20":"category-me-mtech","21":"category-mnc-jobs","22":"category-software-jobs","23":"tag-bangalore","24":"tag-banglore-captiva-technical-support","25":"tag-opentext-careers","26":"tag-opentext-jobs","27":"tag-opentext-recruitment-2021","28":"tag-technical-support-engineer"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - 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