Red Hat Off Campus Drive 2022 | Freshers | Associate Technical Support Engineer | BE/B.Tech | INR 6.91 LPA
Red Hat Off Campus Drive 2022: Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies.
Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments.
| Notification: | Red Hat Recruitment 2022 |
| Company Name: | Red Hat |
| Job Role: | Associate Technical Support Engineer |
| Experience: | Freshers |
| Job Type: | Full Time |
| Salary: | Not Disclosed (₹6.91 LPA – Glassdoor) |
| Job Location: | Across India |
| Batch: | 2022/2021/2020 |
Jobs by Location and Passed Out Year:
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Job Description for Red Hat Off Campus Drive 2022
The Red Hat Global Support Services team is looking for an Associate Technical Support Engineering Trainee to join us. As part of our graduate trainee program, you’ll have the opportunity to work with leading open source developers to support new solutions and customer offerings. You will also receive on-the-job training, including an introduction to Red Hat products like Red Hat Enterprise Linux (RHEL), Red Hat Openshift Container Platform, Red Hat Storage, Virtualization, Clustering, Cloud, and Satellite, as well as soft skill training and technical troubleshooting. The Global Support Services team focuses on resolving issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs.
During this program, you will get an opportunity to get extensive training by our experts on Red Hat products and technologies along with the processes and workflows on providing enterprise support experience to our customers. Along with the technical training, you will also be trained on soft skills as well as customer handling skills which would help you grow as a support specialist.
The graduate trainee program 2022-2023 will be conducted in a virtual mode for a period of up to 6 months. This position can potentially convert to a full-time role as an Associate Technical Support Engineer at the end of the Apprenticeship period.
Primary job responsibilities:
- Provide technical support to Red Hat enterprise customers
- Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
- Exceed customer expectations by providing outstanding customer service
- Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
- Contribute to the global Red Hat knowledge management system while working on customer issues
- Collaborate with engineering, product management, and support management teams to prioritize customer requests
- Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools
Internship | Apply for Internships, check out the latest Internships posted, here.
Eligibility Criteria for Red Hat Recruitment 2022
- Excellent verbal and written communication skills
- Good analytical and problem solving skills
- Ability to communicate and present ideas in a user-friendly way
- Focused on delivering remarkable and consistent customer experience
- Motivated and comfortable working in a team
- Ability and willingness to learn, adopt, and practice Red Hat Values and Competencies
- Must have graduated within the last 2 years with a bachelor’s degree in engineering, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications
- Red Hat Certified Engineer (RHCE) certification
- Basic understanding of Linux, Containers, Kubernetes and open source
- Basic knowledge of TCP/IP networking and UNIX services and concepts
- Open source community contribution through projects is a plus
- Red Hat Certified Specialist in OpenShift Administration is a plus
Red Hat Off Campus Drive 2022 Selection Process
The selection process for Red Hat Off Campus Drive Jobs is:
- CV Shortlisting/Written Exam
- GD/Face-to-face interview
Steps to Apply for Red Hat Off Campus Drive
Interested candidates must follow the following procedure to apply for Red Hat Off-Campus 2022:
- Click on the “Apply Now” button below. (You will be re-directed to Red Hat Official page)
- Click on “Apply Now”.
- Register, if not registered.
- After registration, login and fill in the application form with all necessary details.
- Submit all the relevant documents, if asked.
- Verify the entered details are correct or not.
- After verification, submit the application form.
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Last Date to Apply for Red Hat Job
Apply before the link expires for Red Hat Off Campus Drive. If the post has expired, you can apply for similar jobs, here.
Red Hat Off Campus Drive 2022 Important Links
| Apply Online for Red Hat Off Campus Drive 2022 | Click Here |
| For More Information on Red Hat Off Campus Drive 2022 | Click Here |
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