Genpact Off Campus Drive 2023: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. Led by our purpose — the relentless pursuit of a world that works better for people — we drive digital-led innovation and digitally-enabled intelligent operations for our clients. Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of the Global Fortune 500 companies, we drive real-world transformation at scale.
Genpact Off Campus Drive 2023:
Company Name: | Genpact |
Company Website: | https://www.genpact.com/ |
Job Role: | Management Trainee – OM |
Experience: | Freshers |
Job Type: | Full Time |
Salary: | Not Disclosed (₹5.38 LPA – Glassdoor) |
Job Location: | Noida |
Batch: | 2022/2021/2020 |
Jobs by Location and Passed Out Year:
Genpact Off Campus Drive 2023 Job Description:
We are inviting applications for the role of MT, Collections
Responsibilities:
- Leading a portfolio of Collec tors deliver on customer specified parameters, employee related priorities and the profitability of the business.
- Detailed understanding of Personal Loan, Auto Loan, RIBG, and Field Collections.
- Ability to comprehend client needs & should drive clients / Internal MBR & QBR, Reviewing every day and reporting out to internal partners
- Should drive the In/ output metrics, Contact Rate, Promise Rate, Resolution Rate & should have worked upon Dialer
- Anticipate and plan for new hires; get involved in hiring; prepare for team schedules; plan for resources based on volume projection and current available head count; and allocate responsibilities
- Understand performance metrics. Perform a trends’ analysis. Recommend and execute suitable actions to the customer.
- Purposefully resolve people issues and ensure that attrition is well below the defined target.
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Qualifications
Minimum qualifications:
- Graduate (Any Subject area)
Preferred qualifications:
- Has understanding of balancing defaulted accounts, speak to end customers, resolve queries and the account.
- Make process improvements to ensure delivery on all performance CTQs
- Roll out various contests and other motivational tools for team from time to time.
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How to Apply for Genpact Off Campus Drive 2023?
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Genpact Off Campus Drive 2023 Important Links
Apply Online for Genpact Off Campus Drive 2022 | Click Here |
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