Accenture Off Campus Drive 2021 – Walk-in Drive, Off campus Jobs, Careers, Recruitment, Salary, Selection Process: Accenture Company has announced a vacancy for the Associate-IT Help desk Position on its official career page. All qualified candidates are welcome to apply for the position. In the Accenture job posting below, you will find links to the application form, qualifications required, salary, and other details.
Accenture Off Campus Drive 2021: Overview
Notification: | Accenture Recruitment 2021 |
Post: | Associate-IT Help desk |
Experience: | 1-3 years |
Job Type: | Full Time |
Salary: | Not Disclosed (₹ 3.7 LPA – ambitionbox) |
Location: | Hyderabad |
Application: | Online |
About Accenture
Accenture plc is an Irish-based multinational professional services company that specializes in IT services and consulting. A Fortune Global 500 company, it reported revenues of $44.33 billion in 2020 and had 569,000 employees.
In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients by harnessing talent, data, and intelligence to revolutionize their operating models. Operations are one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.
Job Description for Accenture Jobs 2021
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers’ queries, handling escalations and complaints of dissatisfied customers & giving the best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
You will be working as a part of the IT Help desk team assisting in application-related technical issues. You will be responding to the incidents/issues reported by Customers predominantly through Voice Interaction and through email, web tickets & remote support.
This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software, and infrastructure and in troubleshooting of technical problems.
Role Description
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your team and direct supervisor
- You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
- You will be required to help in the overall team’s workload by managing your deliverables and help the team when required
- You will be an individual contributor as a part of a team, with a predetermined focused scope of work.
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Must Have Skills
- Adaptable and flexible
- Ability to perform under pressure
- Agility for quick learning
- Written and verbal communication
- Ability to manage multiple stakeholders
Accenture Eligibility Criteria
- B.E/B.Tech/BCA
Accenture Off Campus Drive 2021 Selection Process
The selection process for Accenture Jobs 2021 is:
- CV Shortlisting/Written Exam
- Group Discussion
- Technical Interview
- HR Interview
Steps to Apply for Accenture Off Campus Drive 2021 Drive
Interested candidates must follow the following procedure to apply for Accenture Off-Campus Drive 2021:
- Click on the “Apply Now” button below. (You will be re-directed to Accenture Official page)
- Click on “Apply Now”.
- Register, if not registered.
- After registration, login and fill in the application form with all necessary details.
- Submit all the relevant documents, if asked.
- Verify the entered details are correct or not.
- After verification, submit the application form.
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Last Date to Apply for Accenture Job
Apply before the link expires for Accenture Off Campus Drive 2021. If the post has expired, you can apply for similar jobs, here.
Accenture Recruitment 2021 Important Links
Apply Online for Accenture Recruitment 2021 | Click Here |
For More Information on Accenture Recruitment 2021 | Click Here |
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Accenture Off Campus Drive 2021 – Frequently Asked Questions
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