Morningstar Careers India 2022 Hiring Freshers as Business Analyst of Any Graduate Degree
Morningstar Off Campus Recruitment 2022: Morningstar, Inc. is an American financial services firm headquartered in Chicago, Illinois and was founded by Joe Mansueto in 1984. It provides an array of investment research and investment management services.
| Notification: | Morningstar Recruitment 2022 |
| Company Name: | Morningstar |
| Job Role: | Business Analyst |
| Experience: | Freshers |
| Job Type: | Full Time |
| Salary: | Not Disclosed (₹ 6.06 LPA – Glassdoor) |
| Job Location: | Mumbai, MH |
| Shift: | Afternoon (UK) |
Jobs by Location and Passed Out Year:
Job Description for Morningstar Jobs 2022
The Group:
The Software products group is the home of manufacturing and innovation at Morningstar. The individuals in this group transform our high-quality data, independent research, and technological expertise into well-designed products that delight our clients. The group’s product management, product development, and service teams collaborate with our Client Solutions group to help provide clients with relevant products and bundled solutions.
Role Description
The Role:
As a Business Analyst within the Product Level II Support capacity group, you will work with the Product Support, Client Success Manager teams to provide second-level support for complex product functions and data issues that escalate to be reviewed by the Product Development teams which including QA and technology resources. We expect the analyst to develop deep subject expertise over time for the assigned product/capability and have the opportunity to rotate and or support other product/capabilities if desired.
Business Analysts ensure the quality of the data and code for software products in the production environment in a manner defined by product service level agreements. Our analysts are required to research identified issues, ensure timely resolution, and communicate outcomes to all appropriate team members.
The timely resolution requires coordinating resources across teams including programmers, quality assurance analysts, data analysts, product managers, and project managers/scrum masters across multiple locations.
All analysts are following Level II support process and Product Management business guidance to support nine products (Advisor Workstation, Annuity Intelligence, Direct, Direct– Asset Management, Direct– Wealth Management, Office, Office Cloud, Office UK, and tRx).
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Responsibilities
- Track, evaluate, and determine resolution approach for complex product and data issues that escalate from the Product Support and Client Success Manager teams.
- Demonstrate a high sense of ownership of the issues in the queue to be responsive and provide timely updates, follow-up, expedition, and resolution.
- Prioritize issues properly by severity and impact.
- Ensure issue management processes are followed.
- Understand roles, responsibilities, and expertise of internal stakeholders (developers, quality assurance analysts, data analysts, product development managers, project managers/scrum masters) in order to expedite issue resolution.
- Generate business solution options to problems needing remediation.
- Recognize patterns among repetitive problems and work to resolve the root causes by collaboration with development and product management teams.
- Work with development team to create tools/documentations that automate/help issue investigation.
- Contribute to ongoing efforts to streamline and improve processes.
- Provide cross-products support when needed within the team.
Morningstar Eligibility Criteria
- Familiarity with Morningstar products and data.
- Familiarity with Direct and Office products is a plus.
- Strong customer service focus and experience in customer support is a plus.
- Excellent writing, communication, problem solving, organizational, and analytical skills.
- Ability to work independently and manage competing priorities and deadlines.
- Ability to learn quickly and develop broad and deep expertise on the Product.
- Prior experience in project management or business analysis is a plus.
- Familiarity with Database and API is a plus.
- Knowledge of the investment industry is a plus.
- Prior experience with JIRA and Salesforce Service Cloud is a plus.
- A bachelor’s degree in computer science, MIS, or a related field is preferred.
Morningstar Careers India 2022 Selection Process
The selection process for Morningstar Jobs 2022 is:
- CV Shortlisting/Written Exam
- GD/Face-to-face interview
Steps to Apply for Morningstar Careers India 2022 Recruitment
Interested candidates must follow the following procedure to apply for Morningstar Off-Campus Recruitment 2022:
- Click on the “Apply Now” button below. (You will be re-directed to Morningstar Official page)
- Click on “Apply Now”.
- Register, if not registered.
- After registration, login and fill in the application form with all necessary details.
- Submit all the relevant documents, if asked.
- Verify the entered details are correct or not.
- After verification, submit the application form.
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Last Date to Apply for Morningstar Job
Apply before the link expires for Morningstar Off Campus Recruitment 2022. If the post has expired, you can apply for similar jobs, here.
Morningstar Recruitment 2022 Important Links
| Apply Online for Morningstar Recruitment 2022 | Click Here |
| For More Information on Morningstar Recruitment 2022 | Click Here |
We hope that the information provided above has helped you to apply for the Morningstar Recruitment 2022 Recruitment. Visit QPH – Freshers Job Updates regularly for more Freshers Openings from all over India.
Morningstar Careers India 2022 – Frequently Asked Questions
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