PowerSchool Off Campus Drive 2023 Hiring Freshers as Associate Technical Support Engineer of Any Graduate Degree
PowerSchool Off Campus Drive 2023: PowerSchool is the leading provider of cloud-based software for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way.
| Notification: | PowerSchool Recruitment 2023 |
| Company Name: | Powerschool |
| Job Role: | Associate Technical Support Engineer |
| Experience: | 0-2 years |
| Job Type: | Full Time |
| Salary: | Not Disclosed (₹ 4.5 LPA – Ambitionbox) |
| Job Location: | IN-KA-Bangalore |
| Batch: | 2023/2022/2021/2020 |
Jobs by Location and Passed Out Year:
About PowerSchool
PowerSchool is the leading provider of cloud-based software for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way. PowerSchool, widely recognized as the most comprehensive suite of mission-critical K-12 education solutions, connects students, teachers, administrators, and parents, with the shared goal of improving student learning outcomes.
Job Description for PowerSchool Off Campus Drive 2023
This position, under the general direction of both the supervisor and manager, provides technical support for our award-winning K-12 software systems. This position provides world class solutions-oriented technical support with a strong focus on customer service that is designed to maximum customer satisfaction. This position requires the employee to become proficient with all aspects of the application software functionality in order to accurately analyze, troubleshoot, diagnose and resolve software or system related issues. This position will interact with customers via telephone and written internet based communication.
Responsibilities:
Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Provides application support relating to software functionality, incident resolution and systems configuration, through various mediums, including case escalations, phone, email and chat.
•Recognizes both basic and advanced problems, conducts research, provides resolutions and follows up with customers as needed, escalating more complex cases to the appropriate team
•Logs and tracks calls using problem management database and maintains history records and related problem documentation
•Meet and exceed established benchmarks and expectations
•Prepares standard statistical reports, such as help desk incident reports
•Consults with programmers to explain software errors or to recommend changes to programs
•Stay current on all key support topics, including product knowledge and required technical and soft skills
•May test software and hardware to evaluate ease of use and whether product will aid user in performing work
•Provide expert, top quality customer support, including professional, courteous and timely communication during all levels of interaction.
•All other duties as assigned
Internship | Apply for Internships, check out the latest Internships posted, here.
Eligibility Criteria for PowerSchool Off Campus Drive 2023
Qualifications
To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Qualifications include:
•1-3 years’ prior experience in a technical support role
•Proficient in Microsoft Office suite
•Salesforce experience required (and Bomgar preferred)
•Prior CRM Experience Required
•Strong attention to detail and time management
•Strong oral and written communication skills
•Strong customer service and conflict resolution skills
•Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
•Maintaining a positive attitude and fostering a collaborative and unified work environment.
•Associate’s degree or equivalent work experience, Bachelor’s degree preferred
PowerSchool Off Campus Drive 2023 Selection Process
The selection process for PowerSchool Off Campus Drive Jobs 2023 is:
- CV Shortlisting/Written Exam
- GD/Face-to-face interview
Steps to Apply for PowerSchool Off Campus 2023 Drive
Interested candidates must follow the following procedure to apply for PowerSchool Off Campus 2023:
- Click on the “Apply Now” button below. (You will be re-directed to PowerSchool Official page)
- Click on “Apply Now”.
- Register, if not registered.
- After registration, login and fill in the application form with all necessary details.
- Submit all the relevant documents, if asked.
- Verify the entered details are correct or not.
- After verification, submit the application form.
GATE 2024 | Preparing for GATE 2024? Download Free Made Easy GATE Notes, here.
Last Date to Apply for PowerSchool Job
Apply before the link expires for PowerSchool Off Campus Drive. If the post has expired, you can apply for similar jobs, here.
PowerSchool Off Campus Drive 2023 Important Links
| Apply Online for PowerSchool Off Campus Drive 2023 | Click Here |
| For More Information on PowerSchool Off Campus Drive 2023 | Click Here |
We hope that the information provided above has helped you to apply for the PowerSchool Off Campus Careers drive. Visit QPH – Freshers Job Updates regularly for more Freshers Openings from all over India.
Recommended: Career Guidance & Tech Blogs, Click Here
Join our Telegram Group for such Daily Job Updates: Click Here
Follow us on Instagram: Click Here
Follow us on Facebook: Click Here
Follow us on LinkedIn: Click Here
