ZS Off Campus Drive 2022 Hiring as IT Help Desk Associate of Graduate Degree

ZS Off Campus Drive 2022 Hiring as IT Help Desk Associate of Graduate Degree

ZS Off Campus Drive 2022: ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing, and sales strategy, operations, and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world.

About Business Unit

ZS’s India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune, and Bengaluru. Our teams work with colleagues across North America, Europe, and East Asia to create and deliver real-world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational, and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.

Job Description for ZS Off Campus Drive 2022

We seek IT Help Desk Associates to join our Pune, India office. IT Help Desk Associates handle 1st level support calls from ZS offices worldwide in a user environment consisting of laptop and desktop computers running the standard suite of business applications. 

Responsibilities:

• Troubleshooting IT-related issues for a user population of ZS employees and clients using ZS proprietary software via telephone and remote access.
• Common query topics include: VPN via RSA soft token, IP telephony, Active Directory and Exchange, network connectivity, file server and file share access, application-specific issues);
• Complete administrative tasks, such as tracking help desk calls, assisting with organizational efforts and asset management;
• IT team projects as assigned.

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ZS Off Campus Drive Eligibility Criteria

• Bachelor’s degree required, Master’s degree desirable;
• 1-2 years of relevant experience in customer support, or as a Helpdesk Associate (preferred);
• A+ certification or Microsoft Certified Systems Administrator;
• Ability to approach problem-solving methodically and analytically;
• Strong oral and written communication skills;
• Strong customer service orientation;
• Professional appearance and demeanor, with ability to exercise good judgment and discretion;
• Ability to work varied hours, enabling support in a 24/7 environment;
• Ability to travel between offices, primarily within India.

ZS Off Campus Drive 2022 Selection Process

The selection process for ZS Off Campus Drive Jobs is:

• CV Shortlisting/Written Exam
• GD/Face-to-face interview

Steps to Apply for ZS Off Campus 2022 Drive

Interested candidates must follow the following procedure to apply for ZS Off Campus 2022:

• Click on the “Apply Now” button below. (You will be re-directed to ZS Official page)
• Click on “Apply Now”.
• Register, if not registered.
• After registration, login and fill in the application form with all necessary details.
• Submit all the relevant documents, if asked.
• Verify the entered details are correct or not.
• After verification, submit the application form.

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Last Date to Apply for ZS Job

Apply before the link expires for ZS Off Campus Drive. If the post has expired, you can apply for similar jobs, here.

ZS Off Campus Drive 2022 Important Links

We hope that the information provided above has helped you to apply for the ZS Off Campus Careers drive. Visit QPH – Freshers Job Updates regularly for more Freshers Openings from all over India.

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