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HomeJob AlertsRazorpay Recruitment 2021 | Product Support Engineer | B.E/ B.Tech/ M.E/ M.Tech

Razorpay Recruitment 2021 | Product Support Engineer | B.E/ B.Tech/ M.E/ M.Tech

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Razorpay Recruitment 2021

Razorpay Recruitment 2021 – Razorpay Careers has announced a vacancy for the Product Support Engineer Position on its official career page. Eligible candidates with the desired qualifications can apply for the above post. Razorpay Off-Campus Drive 2021 application forms are out. Check out all the application form links, desired qualifications, salary, and other details in this job post below.


Razorpay Recruitment 2021: Overview


Notification:Razorpay Recruitment 2021
Post:Product Support Engineer
Experience:Freshers
Job Type:Full Time
Salary:Not Disclosed (₹ 5LPA – Glassdoor)
Location:Bangalore
Application:Online


About Razorpay

In this role you would be responsible for day to day maintenance of engineering systems. You would also often act as first line of support for internal applications while fixing bugs, developing and deploying small components of code.

The role of the Production Support Engineer is a technical role thats ensures the stability, integrity, and efficient operation of the platform / system and services.

High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.

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Job Description for Razorpay Jobs 2021

In this role you would be responsible for day to day maintenance of engineering systems. You would also often act as the first line of support for internal applications while fixing bugs, developing and deploying small components of code.

The role of the Production Support Engineer is a technical role that ensures the stability, integrity, and efficient operation of the platform/system and services.

High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.

Role Description

  • Logging and keeping records of various issues to help the team prioritize fixes and automations, along with measuring the product quality.
  • Documenting troubleshooting and problem resolution steps.
  • Monitor alerting channels, analyze problems, diagnose and do occasional code fixes with low to medium complexity.
  • Taking ownership of technical issues and working closely with developers to resolve more complicated problems.
  • Work closely with product and developers to enhance the quality of existing products.
  • Resolving escalated customer complaints without the need for team lead intervention.
  • Address urgent issues quickly, work within and measure against customer SLAs.
  • Write scripts (shell, python, ruby, php) and aggressively automate manual / repetitive tasks.
  • Automate scripts / tasks for reporting and maintenance; and build anomaly detectors and alerting where ever applicable.
  • Develop smaller complexity features/enhancements in existing products.
  • Perform in-depth research and identify sources of production issues surrounding the application.
  • Work closely with business in managing day to day issues, resolve user queries.
  • Perform daily health checks of the application, job schedules and infrastructure supporting the application.
  • Develop and facilitate monitoring systems to identify issues before they happen.
  • Identify, develop and design features to solve pattern of problems to stabilize production systems.
  • Create accurate DB queries that will identify affected data and rectify them.
  • Build a deep understanding of the domain.

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Must-Have Skills

  • Knowledge of Unix / Linux based systems.
  • Experience working with MySQL and Redis and writing simple queries to get data for debugging issues.
  • Being able to creatively come up with solutions for various problems and implement them.
  • An in-depth understanding of the different products and ability to navigate through the code to debug and small fixes.
  • Hands on with any of the scripting languages like Bash, Python, PHP, Ruby.
  • Excellent analytical and logical thinking.
  • Quick troubleshooting and diagnosing skills.
  • Problem solving and debugging skills.
  • Ability to join the dots around multiple events occurring concurrently and spot patterns.

Razorpay Eligibility Criteria

  • B.E./B.Tech/M.E/M.Tech

Razorpay Recruitment 2021 Selection Process

The selection process for Razorpay Jobs 2021 is:

  • CV Shortlisting/Written Exam
  • Group Discussion
  • Technical Interview
  • HR Interview

Steps to Apply for Razorpay Recruitment 2021 Drive

Interested candidates must follow the following procedure to apply for Razorpay Off-Campus Drive 2021:

  • Click on the “Apply Now” button below. (You will be re-directed to Razorpay Official page)
  • Click on “Apply Now”.
  • Register, if not registered.
  • After registration, login and fill in the application form with all necessary details.
  • Submit all the relevant documents, if asked.
  • Verify the entered details are correct or not.
  • After verification, submit the application form.

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Last Date to Apply for Razorpay Job

Apply before the link expires for Razorpay Jobs 2021.

Apply for the Recruitment Drive Online: Click Here

Official Website: Click Here

We hope that the information provided above has helped you to apply for the Razorpay Recruitment 2021 drive. Visit QPH – Freshers Job Updates regularly for more Freshers Openings from all over India.

Razorpay Off Campus Drive 2021 – Frequently Asked Questions

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