Red hat Recruitment 2021- Red hat has announced a vacancy for the Trainee Associate Technical Support Engineer Position on its official career page. Eligible candidates with the desired qualifications can apply for the above post. Red hat Recruitment 2021 application forms are out. Check out all the application form link, desired qualifications, salary, and other details in this job post below.
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Red hat Recruitment 2021
| Notification: | Red hat Recruitment 2021 |
| Post: | Trainee Associate Technical Support Engineer |
| Experience: | Freshers |
| Job Type: | Full Time |
| Vacancies: | Not Disclosed |
| Salary: | Not Disclosed (₹3.3 LPA – Glassdoor) |
| Location: | Pune |
| Application: | Online |
Jobs by Location and Passed Out Year:
ABOUT RED HAT:
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
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JOB DESCRIPTION
The Red Hat Global Support Services team is looking for a Trainee Associate Technical Support Engineer to join us in Pune, India. The Global Support Services team focuses on resolving issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs. In this graduate trainee program, you’ll have the opportunity to work with leading open source developers to support new solutions and customer offerings.
ROLE DESCRIPTION:
- Perform basic investigation and troubleshooting of Red Hat enterprise application server suite of products and additional layered products to find resolutions for technical issues
- Gather information for each bug and provide analysis to fully understand the issue
- Propose and discuss fixes or workarounds and provide advice to educate customers
- Collaborate with engineering, product management, and support management teams to prioritize customer requests
- Incorporate your findings to Red Hat’s knowledge base
- Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools
MUST HAVE SKILLS:
- Excellent verbal and written communication skills
- Good analytical and problem solving skills
- Ability to communicate and present ideas in a user friendly way
- Focused on delivering remarkable and consistent customer experience
- Self-motivated and comfortable working within a team
- Ability to learn, adopt, and practice Red Hat Values and Competencies
- Red Hat Certified Engineer (RHCE)
- Basic understanding of Linux, containers, and open source
- Basic knowledge of TCP/IP networking and UNIX services and concepts
- Open source community experience through project contribution is a plus
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EDUCATIONAL QUALIFICATION
- graduated within the last two years with a bachelor’s degree in engineering, technology, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications
SELECTION PROCESS
Selection process for Red hat Recruitment 2021 is:
- CV Shortlisting
- Interview
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HOW TO APPLY
Interested candidates must follow the following procedure to apply for Red hat Recruitment 2021:
- Click on the “Apply Now” button below. (You will be re-directed to the Red hat Official page)
- Click on “Apply Now”.
- Register, if not registered.
- After registration, login and fill in the application form with all necessary details.
- Submit all the relevant documents, if asked.
- Verify the entered details are correct or not.
- After verification, submit the application form.
LAST DATE TO APPLY:
Apply before the link expires for Red hat Recruitment 2021.
Apply Online: Click Here
Official Website: Click Here
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