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RSA Recruitment 2021 | Tech Support Engineer| B.E/B.Tech

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RSA Recruitment 2021

RSA Recruitment 2021 – RSA Careers has announced a Tech support Engineer Position vacancy on its official career page. Eligible candidates with the desired qualifications can apply for the above post. RSA Recruitment 2021 application forms are out. Check out all the application form links, desired qualifications, salary, and other details in this job post below.

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RSA Recruitment 2021: Overview


Notification:RSA Recruitment 2021
Post:Tech Support Engineer
Experience:Experienced
Job Type:Full Time
Salary:Not Disclosed (INR 11.1 LPA – Ambitionbox)
Location:Bengaluru
Application:Online


About RSA

RSA (Rivest–Shamir–Adleman) is a public-key cryptosystem that is widely used for secure data transmission. It is also one of the oldest. The acronym RSA comes from the surnames of Ron Rivest, Adi Shamir, and Leonard Adleman, who publicly described the algorithm in 1977. An equivalent system was developed secretly, in 1973 at GCHQ (the British signals intelligence agency).

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Job Description for RSA Jobs 2021

  • Experience in technical support, systems administration, or a network environment that involves Advanced Centos/Redhat 7 or Other Linux Flavors and Windows Systems.
  • Experience with IDS and SIEM 
  • Basic knowledge of AWS, Azure, and Other Private Cloud Computing.
  • Good knowledge of Database Oracle
  • Good knowledge of various network protocols like SFTP, SMTP, and SNMP.
  • Good knowledge in Network Storage like SAN/NFS
  • Thorough understanding of large scale environments
  • Strong presentation and verbal communication skills
  • A process-oriented individual with strong attention to detail, and strong organizational skills
  • Excellent, detailed writing skills
  • Ability to build relationships with and influence other functional areas
  • Well-developed negotiation skills.
  • Ability to build consensus.
  • Strong interpersonal skills
  • Ability to manage multiple tasks in parallel.
  • The candidate must possess an understanding of basic debugging techniques such as analysis of dump files, tracing, performance tuning, and monitoring.
  • Salesforce CRM/Ticketing experience is a plus
  • Prior RSA Products Experience is a plus/ Any SIEM Q Radar/ Splunk.
  • CCNA, CCNP, MCSE, or any third-party firewall certification is a plus

Responsibilities

  • Engages with customers and other technical resources by phone, video conference, and email to provide technical support and issue resolution
  • Participates in facilitating problem recreation and failure analysis at the systems level
  • Is responsible for sharing all problem resolution acquired knowledge with our client’s internal sales and support teams and our client’s customers when appropriate
  • References interoperability and support matrixes as a customer support tool
  • Monitors and tracks all assigned service calls and provides regular updates to internal customer services personnel and directly to customers when appropriate
  • May act as the customer’s single point of contact for all service-related activities
  • Escalate and explain problems with clarity to Senior and Advanced Technical Support Engineers.
  • Keep Manager and key personnel within RSA updated on outstanding and important issues
  • Compose technical solutions, for inclusion into the corporate knowledge database
  • Make effective use of the existing Customer Services support databases and resources internally and externally.
  • Search the knowledge base for solutions to customer problems and utilize relevant solutions.
  • Ability to take on new challenges and learn new technologies
  • Willing to work 24X7 environment

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RSA Eligibility Criteria

  • B.E./B.Tech

RSA Recruitment 2021 Selection Process

Selection process for RSA Recruitment 2021 is:

  • CV Shortlisting/Written Exam
  • Group Discussion
  • Technical Interview
  • HR Interview

Steps to Apply for RSA Recruitment 2021 Drive

Interested candidates must follow the following procedure to apply for RSA Recruitment 2021:

  • Click on the “Apply Now” button below. (You will be re-directed to RSA Official page)
  • Click on “Apply Now”.
  • Register, if not registered.
  • After registration, log in and fill in the application form with all necessary details.
  • Submit all the relevant documents, if asked.
  • Verify the entered details are correct or not.
  • After verification, submit the application form.

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Last Date to Apply for RSA Job

Apply before the link expires for RSA Recruitment 2021.

Apply for the Recruitment Drive Online: Click Here

Official Website: Click Here

We hope that the information provided above has helped you to apply for the RSA Recruitment 2021 drive. Visit QPH – Freshers Job Updates regularly for more Freshers Openings from all over India.

RSA Off Campus Drive 2021 – Frequently Asked Questions

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