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Unisys Recruitment 2020: Hiring Service Desk Associate (IVS) Position: Apply Now

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Unisys Recruitment 2020 – Unisys Recruitment has announced vacancy for Service Desk Associate (International Voice Support) Position on its official career page. Eligible candidates with the desired qualifications can apply for the above post. Unisys Recruitment 2020 application forms are out. Check out all the application form link, desired qualifications, salary and other details in this job post below.

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UNISYS Recruitment 2020


Notification:Unisys Recruitment 2020
Post:Service Desk Associate (IVS)
Experience:Freshers
Job Type:Full Time
Vacancies:Not Disclosed
Salary:Not Disclosed
Location:Bengalore & Hyderabad
Application:Online


ABOUT UNISYSY:

Unisys Corporation is an American global information technology company based in Blue Bell, Pennsylvania, that provides IT services, software, and technology. It is the legacy proprietor of the Burroughs and UNIVAC line of computers, formed when the former bought the latter.

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RESPONSIBILITY:

  • The first point of contact for all end-user reported issues or requests
  • Typically provides technical support for Internal and External customers
  • Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems, and/or applications for customers and/or employees
  • Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
  • Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering
  • Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
  • Support multiple clients through customer service professionalism and insight

MUST HAVE SKILLS:

  • Excellent verbal and written communication.
  • Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
  • Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
  • Multitasking and coordination skills
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
  • Willingness and ability to work in shifts (24 x 7)

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EDUCATIONAL QUALIFICATION

  • A minimum qualification any Graduates (2019 and 2020 pass out Batch)
  • Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level

SELECTION PROCESS

Selection process for Unisys Recruitment 2020 is:

  • CV Shortlisting
  • Interview

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HOW TO APPLY

Interested candidates must follow the following procedure to apply for Unisys Recruitment 2020:

  • Click on the “Apply Now” button below. (You will be re-directed to Unisys Official page)
  • Click on “Apply Now”.
  • Register, if not registered.
  • After registration, login and fill in the application form with all necessary details.
  • Submit all the relevant documents, if asked.
  • Verify the entered details are correct or not.
  • After verification, submit the application form.

LAST DATE TO APPLY: Not Disclosed

Apply before the link expires for Unisys Recruitment 2020.

Apply Online: Click Here

Official Website: Click Here

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