Caterpillar Recruitment 2021
Caterpillar Recruitment 2021 – Caterpillar Careers has announced a vacancy for the LOGISTICS ANALYST 1 Position on its official career page. Eligible candidates with the desired qualifications can apply for the above post. Caterpillar Recruitment 2021 application forms are out. Check out all the application form links, desired qualifications, salary, and other details in this job post below.
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Caterpillar Recruitment 2021: Overview
| Notification: | Caterpillar Recruitment 2021 |
| Post: | LOGISTICS ANALYST 1 |
| Experience: | 4-6 years of experience |
| Job Type: | Full Time |
| Salary: | Not Disclosed (₹ 7.78 LPA – Glassdoor) |
| Location: | Bangalore, KA, India |
| Application: | Online |
Jobs by Location and Passed Out Year:
About Caterpillar
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We are a leader and proudly have the largest global presence in the industries we serve. Learn more about our Strategy, Governance, History and Brands, as well as the values that guide our conduct.
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Job Description for Caterpillar Jobs 2021
- Order Management Analyst 2 handles advanced order and backorder-related support by initiating actions in response to events or questions regarding dealer orders, situations, and/or inquiries. There is a high sense of urgency associated with this role with emphasis on timely and accurate responses required. The job code is broad and can have different areas of primary emphasis while also requiring the ability and flexibility to provide backup coverage in similar but different areas of business emphasis.
- This analyst will also be responsible for the first level of elevations and work to resolve before elevating to respective
- supervisors or other workgroups. This role may on occasion also provide backup support and coverage for overseeing high priority/ critical orders.
- An understanding of the systems, tools, policies and process partners is common across all of these support segments, and depending on work volumes may on occasion require a need for this flexibility.
- Analyst Goals include but are not limited to:
- Timeliness to answer/respond or act on Partsviz cases, phone calls, and emails.
- Effectiveness of interaction/communication
- The volume of cases worked
- Level, initiative, relationships, and possibly other aspects with respect to engaging help to identify solutions
- Support as a backup to other analysts
- Others as determined with supervisors
Role Description
- Building rapport and communicating on a regular basis with the appropriate facility and process partner contacts on order status and details while developing an understanding of expectations for a given dealer as best as possible.
- Hold periodic or as-needed meetings/calls with respective network customer services staff and expediting teams to address/clarify issues and questions and to stay current on ordering processes, part status, and/or system updates.
- This may require some flexibility in hours to accommodate dealer discussions.
- Engage Engineers, Product Groups, or Technical resources for guidance as appropriate
- Develop and document an understanding of machine models and related Product Group organizations and contacts for future reference
- Research and/or identify alternate solutions that might address Critical situations – such as alternate part numbers, upper levels, or component build-ups not listed in NPR
Must-Have Skills
- Strong Customer Focus with Excellent Communication Skills: Written, Oral & Phone etiquette
- Ability to multi-task and prioritize work
- Excellent keyboard and navigational skills
- Attention to detail and timely follow up to dealer inquiries and process partner interaction
- Position requires strong/good working knowledge of the service parts systems and processes
- Team player with good analytical and problem-solving skills
- Advanced MS-Office skills and good presentation skills
- Willing to work in US/Europe shifts
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Caterpillar Eligibility Criteria
- Bachelor degree in Engineering/ Science/Commerce with 4-6 years of experience
Caterpillar Recruitment 2021 Selection Process
Selection process for Caterpillar Recruitment 2021 is:
- CV Shortlisting/Written Exam
- Group Discussion
- Technical Interview
- HR Interview
Steps to Apply for Caterpillar Recruitment 2021 Drive
Interested candidates must follow the following procedure to apply for Caterpillar Recruitment 2021:
- Click on the “Apply Now” button below. (You will be re-directed to Caterpillar Official page)
- Click on “Apply Now”.
- Register, if not registered.
- After registration, log in and fill in the application form with all necessary details.
- Submit all the relevant documents, if asked.
- Verify the entered details are correct or not.
- After verification, submit the application form.
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Last Date to Apply for Caterpillar Job
May 21, 2021
Apply for the Recruitment Drive Online: Click Here
Official Website: Click Here
We hope that the information provided above has helped you to apply for the Caterpillar Recruitment 2021 drive. Visit QPH – Freshers Job Updates regularly for more Freshers Openings from across all India.
Caterpillar Off Campus Drive 2021 – Frequently Asked Questions
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