Oracle Recruitment 2021 – Oracle Recruitment has announced a vacancy for the Associate Technical Support Engineer Position on its official career page. Eligible candidates with the desired qualifications can apply for the above post. Accenture Recruitment 2021 application forms are out. Check out all the application form links, desired qualifications, salary, and other details in this job post below.
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Oracle Recruitment 2021
| Notification: | Oracle Recruitment 2021 |
| Post: | Associate Technical Support Engineer |
| Experience: | Freshers |
| Job Type: | Full Time |
| Salary: | Not Disclosed (INR 3.05 LPA – Glassdoor) |
| Location: | IN-IN,India-Hyderabad |
| Application: | Online |
Jobs by Location and Passed Out Year:
ABOUT Oracle
Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas. The company was formerly headquartered in Redwood Shores, California until December 2020 when it moved its headquarters to Texas.
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JOB DESCRIPTION
- As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
- A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
RESPONSIBILITY
In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs.
- You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services.
- As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management.
- You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real-time with follow-up for more complex matters.
IDEAL CANDIDATE
Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
The ideal candidate would have prior working knowledge of or the desire to quickly learn about
- Oracle Financials
- Oracle Service
- ITS, Imaging
- GSR
- the World Wide Web
- internal knowledgebase
- MS Office tools,
- and our Electronic Support Service Offerings.
In addition, you will need to understand the use of operating systems, hardware environments, software, networking, Oracle products, and how they all interrelate in a customer environment.
MUST HAVE SKILLS
Applicants are required to read, write, and speak the following languages: English
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EDUCATIONAL QUALIFICATION
- Bachelor’s degree and prior related experience, an ideal candidate will have excellent communication skills, will have shown prior abilities to be an effective team player, and will demonstrate a commitment to ensuring customer success.
SELECTION PROCESS
Selection process for Oracle Recruitment 2021 is:
- CV Shortlisting
- Interview
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HOW TO APPLY
Interested candidates must follow the following procedure to apply for Oracle Recruitment 2021:
- Click on the “Apply Now” button below. (You will be re-directed to Oracle Official page)
- Click on “Apply Now”.
- Register, if not registered.
- After registration, login and fill in the application form with all necessary details.
- Submit all the relevant documents, if asked.
- Verify the entered details are correct or not.
- After verification, submit the application form.
LAST DATE TO APPLY
Apply before the link expires for Oracle Recruitment 2021.
Apply Online: Click Here
Official Website: Click Here
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