Sprinklr off campus drive 2023:- Sprinklr is hiring freshers batch 2020/2021/2022/2023 for Technical Support Engineer positions from any degree through its Off-Campus Hiring programme. Fresh graduates interested in starting their careers in the IT industry with Sprinklr are invited to apply. The application process, eligibility criteria, and salary are all detailed below.
Sprinklr off campus drive 2023
| Company Name | Sprinklr |
| Official Website | Click Here |
| Position | Technical Support Engineer |
| Experience | 0-2 years |
| Job Type | Full Time |
| Salary | ₹13.80 LPA (Ref: AmbitionBox) |
| Job Location | Bangalore, India |
Note: Please read the instructions carefully before applying.
Eligibility Criteria for Sprinklr off campus drive 2023:
Tip: To get shortlisted for the Sprinklr fresher position, a candidate must meet ALL the criteria listed below.
About Company:
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way
What will you do:
The Technical Support Engineer is primarily responsible for delivering high quality experience to end users using excellent technical and communication skills. As a Sprinklr Technical Support Engineer, you will interact directly with our customers to resolve support issues. Support Engineers will be required to be on-call on a regular basis throughout the year 24/7 rotational.
What Are Your Responsibilities
- Troubleshoot issues and provide efficient and prompt resolution to customers within timelines.
- Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.
- Escalate critical issues to cross functional teams to ensure quick resolution and coordinate with the product development team on bug fixes.
- Assume responsibility for developing detailed knowledge about specific products.
- Ensure internal knowledge reference pages are updated.
- Who You Are & What Makes You Qualified
- Graduation from Tier-1 Engineering College.
- Strong analytical and problem-solving skills.
- Excellent communication skills, both written and verbal.
- A drive to dig into the details of a system or process to solve customer problems.
- Zeal to learn and constantly upgrade skills in a fast changing work environment.
- Ability to think on your feet and remain calm under pressure.
- Self-motivated, takes initiative, assumes ownership.
- Ability to work in a highly collaborative and fast-paced environment.
- Strong teamwork – willingness and ability to get help from team members when required, and the good judgment to know when to seek help.
Bonus Points
- Experience coding or scripting in one or more of JavaScript, Python, Java, Node.js.
- Understanding of data storage technologies. Ex- MongoDB, MySQL, etc.
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Selection Process: Sprinklr off campus drive 2023
Sprinklr will be conducting all its rounds virtually. The Sprinklr off campus drive 2023 hiring will comprise of the following rounds:
- CV Shortlisting
- GD (Depends on number of candidates)
- Personal/Technical Interview
- HR
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Tips from QPH to get hired at Sprinklr:
- Candidates are requested to create a compelling resume that must consist of all what Sprinklr requires.
- Highlight your experiences, or projects which are in line with what Sprinklr is asking.
- It’s a good habbit to always update your resume whenever you apply for any company.
- Observe what skills companies are demanding, and learn those skills.
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How to apply for Sprinklr off campus drive 2023?
Interested candidates can click the link below, and please apply before the link expires.
| Apply Online for Sprinklr off campus drive 2023 | Click Here |
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We hope that the information provided above has helped you to apply for Sprinklr Recruitment 2023 Drive. Visit QPH – Freshers Job Updates regularly for more Freshers Openings from all over India.
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