Tech Mahindra Off Campus Drive 2023 Hiring Freshers as Associate Software Engineers of B.E/B.Tech/MCA/M.Sc
About Tech Mahindra Company
Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$6.0 billion company with over 158,000 employees across 90 countries.
| Notification: | Tech Mahindra Off Campus Drive 2023 |
| Company Name: | Tech Mahindra |
| Position: | Associate Software Engineer |
| Experience: | 0-2 Years |
| Job Type: | Full-time |
| Salary: | Rs 3-3.25 LPA |
| Location: | Pune |
Jobs by Location and Passed Out Year:
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Detailed Profile:
- Candidates should possess B.E/B.Tech/MCA/M.Sc from recognized university
Required Skill Set:
- Networking: Basic concepts including knowledge on some of the commands used on Windows ( e.g. IPConfig, Ping, telnet etc)
- Database: Basic queries, stored procedures, performance optimization techniques, concepts like joins, normalizations, cardinalities. DN drivers, DSN etc.
- OS: Basic properties of OS, commands, authentications in windows. Information around location of logs generat
Key Tasks:
1) Case Solving – on Portal and Expert Chat:
- Resolve known errors by means of documentation – SAP Notes, Knowledge Base Articles, solved customer incidents, documentation, WIKI or verifying customized entries or hardware parameters
- Perform root cause analysis and provide solutions in complex environments for specific fields/areas
- Achieve a high level of customer satisfaction through individual case work
- Escalate on time and good quality – keep incidents aged days to a minimum
- Enterprise Support KPI adherence
- Very High incident handling
- Maintain and follow your personal development plan by attending e-Learning Lessons and Remote Learning Sessions, Classroom Training, Coaching and on the job training
- Participate in weekend support activities as required
- Provide extended and 24 hour coverage if required
- Report errors to development organizations
- Involvement in case reduction tasks like creation of Knowledge Base Articles and notes, contribution in community and, forums
2) Knowledge Transfer:
- Coaching and Mentoring
- Continuous Knowledge Management contribution by Creating Knowledge Base Articles and WIKI Documents.
- Deliver standard application/technology trainings and workshops
- Perform knowledge transfer to internal staff and external customers & partners
- Produce e-Learning Content (Forums/Wiki to help with incident deflection)
- Drive creation of Knowledge in area of expertise and drive proactive proliferation of knowledge created externally and internally
3) Additional Tasks:
- Product specialization – be a product expert in at least one product area
- Develop deeper technical skills like reading code / debugging / creation of small corrections where applicable / SQL
- Work as functional expert in de-escalation and war rooms (Engage in critical customer situations – e.g: CIM escalation, account escalation)
- Participate in internal projects driven by internal requirements
- Be involved in CoE/IMS activities driven by business requirements
- Take initiatives improving team’s performance and efficiency
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Application Instructions
To apply for the position through Tech Mahindra Off Campus Drive 2023, please submit your resume and relevant documents using the Application Link below.
Tech Mahindra Off Campus Drive 2023 Important Links
| Apply Online for Tech Mahindra Recruitment 2023 | Apply Now |
| For more details about the job | Official Careers Page |
Stay updated on the latest job openings for freshers by visiting QPH – Fresher’s Job Updates regularly.
Practice for the Tech Mahindra Recruitment Drive 2023 by taking our mock test. Check out our resources for tips on how to crack the Tech Mahindra interview and get shortlisted. Learn about the top software skills that every engineer should know, and explore non-coding tech jobs that pay well.
- Tech Mahindra Recruitment 2023 Practice Mock Test: Click Here
- 10 Most Common Tech Mahindra Interview Questions: Click Here
- Resume Tips to get shortlisted for Tech Mahindra: Click Here
- How to get a paid Internship: Click Here
- 10 high-paying jobs that don’t involve coding: Click Here
