NatWest Group Off Campus Drive 2023 Hiring Freshers as Analyst for All Graduates
NatWest Group Off Campus Drive 2023: Greeting job seekers. NatWest Group is inviting applicants to fill it’s Analyst position for it’s gurugram office location. Interested candidates are advised to read all the instructions carefully before applying for the job.
Job Notification: NatWest Group Recruitment 2023
Job Title: Analyst
Location: Gurugram, India
Experience Level: 0-2 Years
Salary Range: ₹3.65 LPA*
Employment Type: Full-time
Batch: 2022, 2021, 2020
Company Description
NatWest Group plc is a British banking and insurance holding company, based in Edinburgh, Scotland. The group operates a wide variety of banking brands offering personal and business banking, private banking, investment banking, insurance and corporate finance.
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Job Description
NatWest Group Off Campus 2023 is hiring candidates for the post of Analyst.
Responsibilities
Join us as a Customer Service & Operations Analyst
- This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes
- You’ll be actively participating in initiatives to improve customer service, processes and procedures
- You’ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role
What you’ll do
In this key role, you’ll be providing crucial support to customers and colleagues in our contact centres. You’ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.
Requirements
You’ll also be:
- We’re looking for recent graduates (Fresher in the fields of B.Com, B.A., B.B.A,BCA or B.Sc (2020, 2021 or 2022 Pass outs Only) who’re comfortable working in round-the-clock rotational shifts.
- Identifying barriers to performance and coordinating improvements to enhance our efficiency
- Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
- Keeping accurate records of day to day operations, logging incidents and identifying trends
- Reviewing manual or ineffective processes which could be automated or enhanced
- Maintaining a focus on improving our customer service and experiences
The skills you’ll need
To be successful in this role, you’ll need to have excellent planning and organisational skills, along with good attention to detail. You’ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.
You’ll also need:
- Experience of analysing and using performance data
- The ability to convey information in a simple and understandable way
- An understanding of contact centre operations and performance metrics
- Microsoft Office skills, including PowerPoint, Excel and Word.
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Selection Process
The following selection process will be followed for NatWest Group Off Campus Drive 2023 –
- Resume Shortlisting
- Technical Round Interview
- Managerial Round Interview
Application Instructions
To apply, please submit your resume and a cover letter outlining your relevant experience and qualifications. The application link is given below.
For more details & application link – Click Here
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