Wipro Off Campus Drive 2024:
About Wipro:
Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.
Wipro Off Campus 2024:
| Company Name | Wipro |
| Post Name | Processor |
| Expected Salary | up to ₹6 LPA * |
| Job Location | Noida |
| Experience | Freshers/Experience |
| Batch | 2024 and before |
| Website | Wipro.com |
| Last date to apply | Apply ASAP |
Wipro Off Campus Responsibilities:
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLA’s defined in the contract
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
Wipro Off Campus Eligibility Criteria:
- Bachelor’s Degree.
Preferred skill:
Process Knowledge – Knowledge of assigned process, tools and systems .
How to Apply for Wipro Off Campus Drive 2024?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
Wipro Recruitment 2024 Important Links
| Apply Online for Wipro Recruitment 2024 | Click Here |
| For More Information on the Recruitment process | Click Here |
Jobs by Location and Passed Out Year:
We hope that the information provided above has helped you to apply for the Off-Campus Careers drive. Visit QPH – Freshers Job Updates regularly for more Freshers Openings from all over India.
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