Samsung Off Campus Drive 2024:
About Samsung:
Samsung’s Digital eCommerce Division is currently operating in Chennai, recruiting world-class professionals who share our “Innovation through Passion” philosophy and thrive in a fast-pace, cross team, results-driven environment, with a focus on highly visible, challenging, and cross disciplinary projects. We have been growing exponentially year on year in terms of revenue, size and achievements. The eCommerce division was piloted in North America. After the tremendous success, we are expanding the services to rest of the world. The team is Chennai operates as the center of excellence for the global expansion and was the first team to receive the “recognition award” from Samsung outside of Korea in the year 2017.
Samsung Off Campus 2024:
| Company Name | Samsung |
| Post Name | IT Helpdesk Engineer |
| Salary | up to ₹9 LPA * |
| Job Location | Bangalore |
| Experience | Freshers/Experience |
| Batch | 2024 and before |
| Website | Samsung.com |
| Last date to apply | Apply ASAP |
Samsung Off Campus Responsibilities:
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures
Samsung Off Campus Eligibility Criteria:
- Degree in IT, Computer Science or relevant field.
Preferred skill:
- Proven experience as a help desk technician or other customer support role
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
How to Apply for Samsung Off Campus Drive 2024?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
Samsung Recruitment 2024 Important Links
| Apply Online for Samsung Recruitment 2024 | Click Here |
| For More Information on the Recruitment process | Click Here |
Jobs by Location and Passed Out Year:
We hope that the information provided above has helped you to apply for the Off-Campus Careers drive. Visit QPH – Freshers Job Updates regularly for more Freshers Openings from all over India.
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