Wipro has announced vacancies for B.Sc candidates for the post of Desktop Support-Administrator. Check for details below:
| Company | Wipro |
| Post Name | Desktop Support-Administrator |
| Vacancies | Not Disclosed |
| Salary | Not Disclosed |
| Job Location | Mumbai, Maharashtra, India |
| Education | B.Sc |
| Req. ID | 1365022 |
[crp]
Job Description:
Key skills required for the job are:
- Desktop Support-L1 (Mandatory)
- ITIL Incident Mgmt-L1
As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement
Minimum work experience:0 – 1 Years
Roles and Responsibilities:
Mandatory Skills: Desktop Support-L1
Desirable Skills: ITIL Incident Mgmt-L1
Language Skills: ITIL Incident Mgmt-L1
Experience Range: Freshers
Employment Type: permanent
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