Cognizant Jobs for Engineers 2020 in Banglore – Apply Online

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Cognizant is a Fortune 500 Company. If you are looking for a career in Banglore, at a Fortune 500 Company like Cognizant, then this is the right post to apply for the Cognizant Jobs for Engineers 2020.


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About – Cognizant

  • Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era.
  • Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
  • Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. 

Cognizant Jobs for Engineers 2020


Position – Associate – Project

Type – Application Lead

Job ID – 00036341384

Location – Bangalore, Karnataka, India

Employee StatusFull Time Employee

Salary – Not Disclosed By the Recruiter

Travel – No

Shift – Day Job


Roles and Responsibilities:

Stakeholder Management:

  • Communication with Business users related to resolving queries, obtain clarifications and providing updates.
  • Setup Business bridge calls to update the status of Critical incidents / Outages.
  • Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution.

Service Management:

  • Responsible for the project tasks assigned.
  • Initiate escalation procedure for incidents based on the agreed-upon timelines and tracks it to closure.
  • Manage queue effectively and allocate tasks to the team based on an allocation plan.

Service Tracking:

  • Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc).
  • Conduct peer reviews and ensure quality of deliverable’s.

Service Execution:

  • Comply to defined process during task execution (including problem management, KEDB management etc).

Knowledge Management:

  • Contribute and participate proactively in knowledge sharing sessions.
  • Provide complete KT to support teams before any production release.

People Management:

  • Manage and mentor the mentees (team).
  • Provide inputs for the development of the learning plan for the team.
  • Act like a buddy for new hires.
  • Shares recommendation towards Performance management and recognition of team members.

Contribution to Org Initiatives:

  • Adhere to Organization policies and procedures.
  • Participate in project and organization initiatives led by the Delivery leadership.
  • Contribute new ideas and innovative approaches at work, including CSI themes.
  • Collate data and provide inputs for reporting requirements.

Business Development and Customer Relationship Management:

  • Participate in customer meetings and provide project updates.

Account Operations:

  • Perform task estimation.
  • Guide the service analyst on estimation.
  • Coordinate shift operations and logistics.

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Audit:

  • Participate in audits as necessary.

Technical Skills:

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Cognizant Jobs for Engineers Technical Skills
Cognizant Jobs for Engineers Technical Skills

* Proficiency Legends

Cognizant Jobs for Engineers Skill Level Chart
Cognizant Jobs for Engineers Skill Level Chart


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