HomeJob AlertsHCL Technologies Off Campus Drive 2022 Hiring Freshers for Analyst Position

HCL Technologies Off Campus Drive 2022 Hiring Freshers for Analyst Position

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HCL Off Campus Drive 2022: HCL Technologies is an Indian multinational information technology services and consulting company headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise.

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HCL Off Campus Drive 2022:

Company Name:HCL
Company Website:www.hcltech.com
Job Role:Analyst
Experience:0-2.5 Years
Job Type:Full Time
Salary:Best in Industry
Job Location:Chennai
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HCL Off Campus Drive 2022 Job Description:


Experienced in Servicenow administrator activity Should be familiar with tasks like managing users, import set, form designing, etc., Hands-on exposure towards the latest version of SNOW Understanding on Development activities would be a plus Having skills on Java scripts would be an advantage. Should be open to learn and work in shifts as per project need

  • To maintain high login Efficiency (Availability) for customers
  • To resolve tickets within agreed SLA of ticket volume and time
  • To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases
  •  To update worklogs and follow shifter escalation process and process compliance (6.) Work on value adding activities such Knowledge base update and self-development

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How to Apply for HCL Off Campus Drive 2022?

Apply before the link expires for HCL Off Campus Drive. If the post has expired, you can apply for similar jobs, here.

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